Privacy Policy

The services available to you on this site are provided to you in the form of free access by the owner, which assumes a commitment to privacy.

We assure users that no personal data will be provided to third parties without the prior consent of the holder and that none of the personal data provided to us will be transferred, free of charge or commercially, to marketing companies.

The protection of your data is a priority of TravellersTeam.

The use of the TravellersTeam website is possible without the indication of any personal data. However, if a person or company wishes to use any service or product presented or available on our website, it may be necessary to collect and process personal data.  

The processing of personal data, such as name, address, email address or telephone number, follows the rules established in the General Data Protection Regulation (GDPR) and are in accordance with the data protection legislation applied in Portugal.

Through this data protection declaration, our company informs the general public of the nature, scope and purpose of the personal data we collect, use and process. In addition, data subjects are informed, through this data protection declaration, of the rights to which they are entitled.

TravellersTeam has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this site. However, Internet-based data transmissions may, in principle, have security gaps, so absolute protection may not be guaranteed. For this reason, all data subjects are free to transfer their personal data to our company through alternative means, for example, by telephone.

Definitions

TravellersTeam's data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection statement should be legible and understandable to the general public, as well as to our customers and business partners. To ensure this, we would like to explain the terminology used.

In this data protection statement, we use the following terms:

a) Personal data
Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physiology, physiology and genetic, mental, economic, cultural or social identity of that person.

b) Data holder
It is understood as an identified or identifiable natural person, whose personal data are processed by the controller.

Treatment
Processing is any operation or set of operations that are carried out on personal data or on sets of personal data, whether or not by automated means, such as collection, registration, organization, structuring, conservation, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, disclosure or making available in any other way, alignment or combination, restriction, deletion or destruction.

d) Limitation of treatment
Limitation of processing is the marking of personal data stored for the purpose of limiting its processing in the future.

e) Definition of profiles
Profiling means any form of automated processing of personal data that consists of the use of personal data to evaluate certain personal aspects related to a natural person, in particular to analyze or predict aspects related to that person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that personal data cannot be attributed to a specific data holder without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that personal data is not attributed to an identified or identifiable natural person.

g) Responsible for the treatment
The controller is the natural or legal person, public authority, agency or other body that, alone or together with others, determines the purposes and means of the processing of personal data.

h) Subcontractor
The Processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

i) Recipient
The recipient is a natural or legal person, public authority, agency or other body, to which the personal data are disclosed, whether third parties or not. However, public authorities that may receive personal data in the context of a specific investigation in accordance with Union or Member State legislation are not considered recipients. The processing of such data by these public authorities must comply with the applicable data protection rules, in accordance with the purposes of the processing.

j) Third parties
Third parties are a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorized to process personal data.

k) Consent
Consent of the data subject is any freely given, specific, informed and unequivocal indication of the wishes of the data subject by which he or she, by a statement or by a clear affirmative action, provides his or her agreement to the processing of his or her personal data.

2. Name and address of the controller

The controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union and other provisions related to data protection is:

TravellersTeam
3200-227 Lousã
Portugal

Email: info@travellersteam.pt
Website: travellersteam.pt

3. Cookies

TravellersTeam's Internet pages use cookies. Cookies are text files that are stored on a computer system through an Internet browser.

Many websites and Internet servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows websites and Internet servers visited to differentiate the individual browser from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the TravellersTeam website can provide users of this website with more friendly services that would not be possible without the configuration of the cookie.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us to recognize users of our site. The purpose of this recognition is to facilitate the use of our website. The user of the site that uses cookies, for example, does not need to enter access data whenever the site is visited, because this is assumed by the site, and the cookie is therefore stored on the user's computer system. Another example is the cookie of a shopping cart in an online store. The online store records the items that a customer has placed in the virtual shopping cart through a cookie.

The data subject may, at any time, prevent the setting of cookies through a setting in the Internet browser used, and may thus permanently deny the setting of cookies. In addition, cookies already set can be deleted at any time through an Internet browser or other software programs. This is possible in all Internet browsers. If the data subject disables the setting of cookies in the Internet browser used, not all functions of our site may be fully usable.

4. Collection of data and general information

The TravellersTeam website collects a series of general data and information when a data subject or automated system accesses the website. This general data and information is stored in the server log files. Among the elements collected may be:

(1) the types of browsers and versions used
(2) the operating system used by the access system
(3) the site from which an access system arrives at our site (so-called refers)
(4) date and time of access to the Internet site
(5) Internet address (IP address)
(6) Internet access system (ISP) provider
(8) any other data and information that may be used in the event of attacks on our information technology systems.

By using this data and general information, the TravellersTeam website does not draw any conclusions about the data subject.

On the contrary, this information is necessary for:
(1) deliver to the user the content of our site correctly
(2) optimize the content of our website, as well as your advertising
(3) ensure the long-term viability of our information technology systems and site technology
(4) provide police authorities with the necessary information for criminal proceedings in the event of a cyberattack.

Therefore, TravellersTeam analyzes data and information collected anonymously, with the aim of increasing the data protection and data security of our company and ensuring an optimal level of protection for the personal data we process. Anonymous data from the server's log files are stored separately from all personal data provided by an individual data holder.

5. Possibility to get in touch through the website

The TravellersTeam website contains information that allows a quick electronic contact with our company, as well as direct communication with us, which also includes a general email address (email address). If a data subject contacts you by email or via a contact form, the personal data transmitted by the person in question will be stored automatically. These personal data voluntarily transmitted by a data subject are kept for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

6. Routine of deletion and blocking of personal data

The data controller will process and retain the personal data of the data subject only for the period necessary to achieve the purpose of conservation, or to the extent permitted by the European legislator or other legislators to which the company is subject.

If the purpose of storage is not applicable, or if a retention period prescribed by the European legislator or other competent legislator expires, the personal data are blocked or deleted in accordance with legal requirements.

7. Rights of the data subject

a) Right of confirmation
Each data subject has the right granted by the European legislator to obtain from the controller confirmation that the personal data concerning him or her are, or not, being processed. If a data subject wishes to enjoy this right of confirmation, he or she may, at any time, contact the persons responsible for controlling the data in the company.

b) Right of access
Each data subject has the right, conferred by the European legislator, to obtain from the controller free information about his or her personal data stored at any time and a copy of that information. In addition, European directives and regulations grant the data subject access to the following information:

  • the purposes of the treatment;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular the recipients in third countries or international organizations;
  • where possible, the expected period for which the personal data will be kept or, if it is not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller the rectification or deletion of personal data, or the restriction of the processing of personal data relating to the data subject, or to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • when personal data are not collected directly from the data subject, any available information as to its origin;
  • the existence of automated decisions, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, significant information on the logic in question, as well as the importance and anticipated consequences of the processing for the data subject.

In addition, the data subject has the right to obtain information on whether the personal data are transferred to a third country or to an international organization. If this is the case, the data subject has the right to be informed of the appropriate safeguards related to the transfer.

If a data subject wishes to enjoy this right of access, he or she may, at any time, contact any employee of the company responsible for the processing, TravellersTeam.

c) Right to rectification
Each data subject has the right granted by the European legislator to obtain from the controller, without undue delay, the rectification of incorrect personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to complete incomplete personal data, including by means of a supplementary statement.

If a data subject wishes to exercise this right of rectification, he or she may, at any time, contact any employee of the controller.

d) Right to erase (right to be forgotten)
Each data subject has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller has the obligation to delete the personal data, without undue delay, if one of the following reasons occurs:

  • Personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws the consent on which the processing is based, in accordance with Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR and when there is no other legal basis for the processing.
  • The data subject opposes processing pursuant to Article 21(1) of the GDPR and there are no legitimate reasons for the processing, or the data subject opposes processing pursuant to Article 21(2) of the GDPR.
  • The personal data was processed illegally.
  • Personal data must be deleted in order to comply with a legal obligation in the legislation of the Union or the Member States to which the controller is subject.
  • Personal data were collected in relation to the provision of information society services referred to in Article 8(1) of the GDPR.
  • If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data retained by , he or she may, at any time, contact any employee of the controller. TravellersTeam should immediately ensure that the disposal request is fulfilled immediately.

If the controller has made the personal data public and is obliged, in accordance with Article 17(1), to delete the personal data, the controller, taking into account the available technology and the cost of implementation, shall take reasonable measures, including technical measures, to inform other entities processing the personal data that the data subject has requested the erasure, provided that the processing is not necessary. 

e) Right to object to treatment
Each data subject has the right, conferred by the European legislator, to obtain from the controller the opposition to the processing whenever one of the following situations occurs:

The accuracy of the personal data is contested by the data subject for a period that allows the controller to verify the accuracy of the personal data.

The processing is illegal and the data subject opposes the erasure of personal data and requests, instead, the restriction of its use.

The controller no longer needs the personal data for processing purposes, but they are required by the data subject for the establishment, exercise or defense of legal claims.

The data subject objected to the processing pursuant to Article 21(1) of the GDPR, pending the verification of whether the legitimate grounds of the controller prevail over those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the opposition to the processing of personal data stored by TravellersTeam, he may, at any time, contact any employee of the controller. TravellersTeam will provide opposition to the treatment.

f) Right to data portability
Each data subject has the right, conferred by the European legislator, to receive his or her personal data, provided to a controller, in a structured, commonly used and machine-readable format. You have the right to transmit such data to another controller, without obstruction from the controller to whom the personal data were provided, provided that the processing is based on the consent provided for in Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, or in a contract pursuant to Article 6(1)(b) of the GDPR, and the processing is carried out by automated means.

In addition, when exercising his right to data portability pursuant to Article 20(1) of the GDPR, the data subject has the right to transmit personal data directly from one controller to another, whenever technically possible and, when doing so, does not affect the rights and freedoms of others.

In order to claim the right to data portability, the data subject may, at any time, contact TravellersTeam.

g) Right of opposition
Each data subject has the right to object, at any time, for reasons related to his or her particular situation, to the processing of personal data concerning him or her, based on Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.

TravellersTeam will stop processing personal data in the event of opposition, unless it is possible to demonstrate legitimate reasons for the processing that override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.

If TravellersTeam processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data relating to him or her for such marketing actions. This also applies to profiling, to the extent that it is related to this direct marketing. If the data subject disputes with TravellersTeam the processing for direct marketing purposes, TravellersTeam will no longer process the personal data for these purposes.

In addition, the data subject has the right, for reasons related to his or her particular situation, to object to the processing of personal data relating to scientific or historical research purposes, or for statistical purposes, in accordance with Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task for reasons of public interest.

In order to exercise the right to object, the data subject may contact TravellersTeam. In addition, the person concerned is free in the context of the use of information society services and, notwithstanding Directive 2002 / 58 / EC, to use his right to challenge by automated means and using technical specifications.

h) Automated individual decision-making, including profiling
Each data subject has the right granted by the European legislator not to be the subject of a decision based solely on automated processing, including profiling, provided that the decision (1) does not involve the data necessary to conclude or perform a contract between the data subject and a data controller or (2) is not authorized by Union or Member State law to which the controller is subject or (3) is not based on the explicit consent

If the data (1) is necessary for the conclusion or performance of a contract between the data subject and a data controller or (2) is based on the explicit consent of the data subject, TravellersTeam will implement appropriate measures to safeguard the rights and freedoms of the data subject and his or her legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of.

If the data subject wishes to exercise the rights relating to automated individual decision-making, he or he or She may, at any time, contact TravellersTeam. TravellersTeam.

i) Right to withdraw data protection consent
Each data subject shall have the right, which the European legislator grants, to withdraw his or her consent to the processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw consent, he or he or She may, at any time, contact TravellersTeam. TravellersTeam.

8. Data protection provisions on the application and use of Facebook

On this site, the person responsible for the treatment has integrated components of the company Facebook. Facebook is a social network.

A social network is a place for social gatherings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network can serve as a platform for the exchange of opinions and experiences, or allow the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, uploading photos and the creation of a network through friend requests.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside the United States or Canada, the parent company is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

With each call of one of the individual pages of this Internet site, operated by the controller and in which a component of Facebook (Facebook plugins) has been integrated, the Web browser in the information technology system of the data subject is automatically prompted to download the display of the corresponding component of Facebook.

If the data subject is logged in at the same time on Facebook, Facebook will detect all calls to our website by the data subject - and for the entire duration of their visit to our website - and which specific pages were visited by the data subject. This information is collected through the components of Facebook and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated on our website, for example the "Like" button, or if the data subject sends a comment, Facebook will match that information to the personal Facebook user account of the data subject and retain the personal data.

If such a transmission of information to Facebook is not desirable for the data subject, he or she may avoid it by logging out of Facebook before a call to our website is made.

The data protection information published by Facebook, available at https://facebook.com/about/privacy/, provides information on the collection, processing and use of personal data by Facebook. In addition, the configuration options offered by Facebook to protect the privacy of the data subject are explained. In addition, different configuration options are available to allow the elimination of data transmission to Facebook.

9. Data protection information about the application and use of Google Analytics (with anonymization function)

On this site, the controller has integrated the Google Analytics component (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection and analysis of data on the behavior of website visitors. A web analysis service collects data about the site from which a person arrived (the so-called referrer), which pages visited or how often and for how long a page was viewed. Web analysis is mainly used for the optimization of a website and to perform a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of the Google Analytics component is to analyze traffic on our website. Google uses the data and information collected, among others, to evaluate the use of our website and provide online reports that show the activity on our website and to provide other related services.

Google Analytics places a cookie on the data subject's information technology system. The definition of cookies is explained above. With the configuration of the cookie, Google is enabled to analyze the use of our site. During the course of this technical procedure, the Google company acquires knowledge of personal information, such as the IP address of the data subject, which serves Google, among other things, to understand the origin of visitors and clicks and, subsequently, create commission agreements.

The cookie is used to store personal information, such as the time of access, the location from which the access was made and the frequency of visits to our website by the data subject. Each time you visit our website, this personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. This personal data is kept by Google in the United States of America. Google may pass on this personal data collected through the technical procedure to third parties.

The data subject may prevent the setting of cookies through our website at any time by means of a corresponding adjustment in the web browser used and thus deny the setting of cookies. Such an adjustment would also prevent Google Analytics from setting a cookie in the data subject's information technology system. In addition, cookies that are already in use by Google Analytics can be deleted at any time through a web browser or other software programs.

The data subject has the possibility to object to a collection of data that is generated by Google Analytics, which is related to the use of this site, as well as the processing of this data by Google. For this, the data subject must download an extra add-on to the browser at the link https://tools.google.com/dlpage/gaoptout and install it. This extra add-on indicates to Google Analytics, through JavaScript, that any data and information about Internet page visits cannot be transmitted to Google Analytics. The installation of the extra browser add-ons is considered an opposition to Google. If the data subject's information technology system is subsequently deleted, formatted or newly installed, the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on has been uninstalled by the data subject or by any other person who is attributable to their sphere of competence or is disabled, it is possible to reinstall or reactivate the extra browser add-ons.

10. Legal basis for data processing

The GDPR serves as a legal basis for data processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, the supply of goods or any other service, the processing is carried out on the basis of Article 6(1)(b of the GDPR. The same applies to processing operations that are necessary for the execution of pre-contractual measures, for example, in the case of consultations regarding our products or services. When our company is subject to a legal obligation by which the processing of personal data is necessary, such as for the fulfillment of tax obligations, the processing is based on art. 6 (1) of the GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person.

11. The legitimate interests of the controller or a third party

When the processing of personal data is based on Article 6(1) of the GDPR, our legitimate interest is to conduct business in the benefit of the well-being of all our employees and shareholders.

12. Period for which personal data will be kept

The criterion used to determine the period in which the personal data will be stored is the respective legal retention period. After the end of this period, the corresponding data are deleted, provided that they are no longer necessary for the fulfillment of the contract or the beginning of a contract.

13. Provision of personal data as a legal or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

The provision of personal data is partially required by law (e.g. tax regulations) or may also result from contractual clauses (e.g. information about the contractual partner). Sometimes it may be necessary, in order to conclude a contract, for the data subject to provide us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide personal data when our company signs a contract with him. The non-availability of personal data will have the consequence that the contract with the data subject cannot be concluded.

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